The Approved Auto Repair (AAR) program was created to address one of the most frequent consumer complaints – unsatisfactory automobile repairs. The AAR program does this by directing members and other consumers to AAA- and CAA-approved repair facilities that meet and maintain high professional standards. Since the AAR program began in 1975, nearly 8,000 automotive repair facilities have been approved in the United States and Canada. Initially, the AAR program certified only general mechanical repair businesses. More recently, however, AAA/CAA clubs have had option to also approve collision repair centers (Approved Auto Body). Specialty auto repair (Service) facilities and auto glass (Approved Auto Glass) businesses.